Brazil is among the most challenging countries globally when it comes to customs clearance. Almost all packages, except for small air parcels, are frequently inspected, especially when using FedEx and DHL, where inspections are nearly guaranteed.
For DHL shipments to Brazil, the recipient's tax ID is required, along with the recipient's VAT registration number. Hence, for all cross-border pals, it's better to send goods to Brazil via EMS. It might be slower, but it saves a lot of hassle.
Furthermore, Brazilian customs regulations stipulate that items sent to local individuals cannot exceed a certain quantity, typically not more than 3 pieces. If the quantity surpasses this limit, customs will refuse clearance and directly arrange for the return of the shipment to the sender.
Most importantly, there won't be any prior notification before returning the package, and all resulting shipping fees will be borne by the sender!
For example, if you're sending samples to a customer exceeding the 3-piece limit, it can only be received under a company name and must undergo formal import clearance.
In case of formal clearance, the recipient must also have registration with the local customs and employ a customs clearance agency to assist in the clearance procedures.
Currently, only two ports in São Paulo, VCP and GRU, can handle formal clearance procedures.
If the recipient is not in these two port cities, they can handle the clearance there or request to transfer the goods to the nearest customs supervision center. However, additional fees will be incurred in this case, which should be communicated with the customer in advance.
For remote areas, Brazil does not accept duties paid on delivery, meaning the taxes must be paid by the sender. If there are no VAT remarks on the waybill and invoice, no notifications will be issued, and the package will be returned directly to the sender's origin.
Moreover, Brazil does not accept abandoned shipments without charges; even if abandoned, a certain fee must be paid.
If the clearance fails at the Brazilian customs and the sender chooses to abandon the shipment, a minimum fee of 50 euros per ticket must be paid; otherwise, it will be arranged for return at the sender's expense.
Of course, there are numerous customs clearance companies specializing in South America. If you can find suitable assistance, it can alleviate a lot of trouble.
However, in business dealings, it's essential to understand the intricacies, despite having trustworthy partners, as early-stage business operations are intricate and require comprehensive comprehension.
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